Connect
Current Site Solution Data Clean-Up New Site Next Steps Timeline Continuous Improvement
Current Site: Web Order Entry
1,100 Individual Logins in 2017 •512 Contacts Logged In •225 Contacts Purchased
9,806 Orders Placed Year-to-date
$10,161,393 Shipped Year-to-date
5.83% of business (excluding EDI)
Solution: Why
As of 2017, 56 million millennials are working or looking for work and it is projected to peak at 75 million.
53% of customers say they buy via website frequently and 46% will increase that in the next two years
Solution: Second Phase
Webstore Solutions
Second Phase was founded in 2001 in Boulder, Colorado by the developers of Eclipse’s Web Order Entry.
Project Start Date: January, 2018
Palmer-Donavin Project Team Josh Thompson Stephanie Kuntz Teri Hass
Data Clean-Up: Product Categories
- Sorted 274 Buylines into Product Categories
- Went from 9 Categories to 14 for more specific breakdowns
Cabinets|Countertops
Ag Products
Caulks|Adhesives
Connectors|Fasteners Cord Strapping FastenMaster HIDFast
Deck|Rail
Aristokraft Arstar Vanity Tops Cabinet Hardware Contractor’s Choice Decora Haas Cabinetry Hartson Kennedy Kitchen Kompact Laminate Countertops
American Building Products Cannonball
Geocel Novaflex OSI Titebond 100% Silicone Sealant
Azek Building Products Dinesol Plastics DSI Columns Evernew Genovations Decking TimberTech Westbury Aluminum Railing Wood Balusters
Marco Industries MWI Components Palram Americas Trusscore
GRK Fasteners Malco Products Simpson Strong-Tie Tel-O-Posts Trim Nails
Legacy Cabinets Saco Industries Schrock
Flooring
Insulation|Housewrap
Metal Products
Roofing Products
Allura Fiber Cement Siding CertainTeed ICON ™ CertainTeed Siding CertainTeed STONEfacade Exterior Portfolio Foundry Specialty Siding Fypon Grayne Mastic Home Exteriors Mid America Ply Gem Siding Quikrete Stone Veneer Mortar StoneCraft Tapco Tools Siding Products
Artistic Finishes Fortifiber
Blue Ridge Fiberboard CertaWrap Fortifiber GreenGuard Homasote Owens Corning Insulation Ox Engineered Products Polar Industries Polyfilm REX Housewrap Sill Sealer Thermafiber Insulation Touch ‘n Foam
Amerimax Appleton Supply Area Walls Corner Bead Gentek
Air Vent ALCM Benjamin Obdyke CertainTeed Roofing Henry Hy-C Chimney Covers Lomanco MFM Building Products Oatey Roof Boots Owens Corning Roofing REX Synthetic Felt Rubberall Tamko Roofing Titanium|Rhino Synthetic Felt
Happy Feet Flooring Hearthwood Flooring MP Global Products PD Exotic Flooring PD Vintage Flooring Powernail
Holmes Manufacturing Mastic Home Exteriors Metal Lath Napco Patton Aluminum Awnings Ply Gem Gutter Guard Quality Edge Sawhorses Steel Studs Waterfall Gutter Guard
Red Rosin Paper Rubber Flooring
Sheoga Unfinished Flooring Somerset Hardwood Flooring Stairtek Stoehr Unfinished Flooring Titebond UltraPly XL Uniboard Flooring
USG Durock/Fiberock Wicanders Flooring Woodpecker Floor Care Wood Vents
Trim|Moulding
Wall|Ceiling
Windows|Doors
Wood Moulding
American Pacific Paneling Armstrong Ceilings CertainTeed Gypsum Crane Composites DPI Memphis Attic Stairs
Bilco Duo-Corp Glass Block Windows Larson Silver Line Windows Wincore Windows
Azek Trim MiraTEC Plycem
Finger-Jointed Primed Moulding IP Moulding MDF Primed Ultralite Moulding Pine Moulding Unfinished Poplar Moulding Unfinished Red Oak Moulding
Organized Living Parkland Plastics Slotwall USG Joint Compound
Data Clean-Up: Individual Items
- Reviewed 66,557 Individual Items
- 40,000 of them are featured on the site (Web-Ready)
Data Clean-Up: Families
- Created 14 New Breakdowns: one for each Product Category
- Created 466 New Families and assigned each Web-Ready item into one.
Data Clean-Up: Benefits
- Clean, consist e nt information on the site
- Standard process for continued maintenance • 2,300 items were set-up from April through June, 2018 https://palmerdonavin.cld.bz/Connect-Maintenance-Guide
- Clear, concise reporting
Category
Collection/Color
New Site: Desktop
New Site: Mobile
NOW STOCKING
Track My Truck
Connect News
Current Promotions
TM
Product Close-Outs
Product Categories
Deck|Rail
Siding Products
Roofing Products
Flooring
Cabinets| Countertops
Wall|Ceiling
Windows| Doors
Connectors| Fasteners
Insulation| Housewrap
Metal Products
Trim| Moulding
Ag Products
Wood Moulding
Caulks| Adhesives
About Product Resources Get Help > > >
800-652-1234 © 2018 Palmer-Donavin
New Site: Drill Downs
Category
Product Family
New Site: Product Page
Resources
Next Steps: Images and Descriptions
Images
Related Items
Variant Items
Next Steps: Remote Sales Management
Allows our Sales Team to access customer specific pricing, place, modify and cancel orders
- Available on mobile and desktop
Implementation
- Customer Testing: In progress
- Sales Team Training:
August 16th at Fall Show
- Soft Launch:
August 16th at Fall Show
- Site Visits for Training for Top Customers: September through October
- Webinars/Training:
September through October
- Full Go-Live:
November, 2018
- Ongoing Marketing/Training: No End Date
Continuous Improvement
- Customer Self-Reporting
- Customer Price Sheets
- Retail Pricing
- Customer CSV Files
- Customer Dashboard
- Sales Team Price Adjustments
- Quoting Process
- Item Detail
- Google Analytics
- Social Media
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